Executive Assistant · Operations Lead · Transaction Coordinator · Luxury Travel Coordinator
I am Marianne, an independent contractor based in the Philippines. I run the back office for US real estate teams and holding companies, from transaction files and CRMs to SOPs, compliance and team communication, and I coordinate luxury travel for high-net-worth clients.
I take the operational weight off owners and agents, so they can spend their time on the work only they can do.
Hi, I'm Marianne. I'm an Executive Assistant and Operations Lead with more than five years of experience supporting international clients across real estate, ministry, travel and business operations.
My background runs from luxury travel and hospitality, through crew support at Royal Caribbean, into remote work as an independent contractor for US-based clients. I work one-on-one with owners and agents to provide flexible, reliable support, and I would rather over-communicate and finish things than leave them half done.
CRMs, Notion workspaces and ClickUp boards set up so work moves without you chasing it.
Documented processes and company manuals so nothing lives only in one person's head.
Every deal kept on track from contract to close, with every party informed and every deadline watched.
LLC formation, government and state documentation, contractor agreements and insurance coordination.
Clear communication with staff, contractors and vendors across time zones.
Finding what slows a business down, fixing it quietly and documenting the fix.
Real estate holding group, United States
Independent contractor running day-to-day operations for a US real estate holding company and its portfolio of LLCs. I own the systems, the paperwork and the follow-through.
SOPs and manuals · CRM, Notion and ClickUp · LLC and government filings · Compliance coordination · Team communication
Real estate team, United States
Independent contractor for a US real estate agent's team. I coordinate transactions from contract to close and keep the lead and marketing work moving in the background.
Transaction coordination · CRM management · Social media · Lead generation · Buyer outreach
Private and high-net-worth clients
I manage luxury hotel reservations at properties such as Four Seasons, Ritz-Carlton, Rosewood, Hyatt and Marriott, and build bespoke itineraries with concierge-level touches: upgrades, celebrations and VIP requests handled before the client has to ask.
Luxury hotel reservations · Bespoke itineraries · VIP preference letters · Travel packages · Commission tracking
Casino gaming floor
Ran table games for casino guests, handling chips and payouts accurately, keeping each game moving and staying composed with high-stakes players.
Guest service · Accuracy under pressure · Cash handling · Composure
ANA and Emirates
Welcomed and checked in premium passengers, verified lounge access and looked after their comfort, including food and beverage service and dietary and allergy requests. Tracked flight schedules for timely boarding calls, helped with rebooking and connection concerns, and worked with gate and ground staff.
Premium guest service · Boarding coordination · Special requests · Service recovery
Royal Caribbean Cruise Line
Supported crew travel and people operations on a global cruise line: booked and revised flights in Sabre Red Workspace, arranged hotels and ground transport through TravelMart, and handled crew travel emergencies within tight 0 to 6 day windows.
HR support · Crew administration · Sabre GDS · TravelMart · Travel emergency support
Leading day-to-day operations, strategic research and planning, SOP creation and company manuals, so systems run well and teams stay aligned.
Building and managing CRM systems, Notion workspaces and ClickUp boards that keep a business organized and productive.
Keeping each deal organized from contract to close so agents can stay in front of clients instead of buried in paperwork.
End-to-end travel support for high-net-worth clients, from the first hotel quote to the post-trip follow-up.
Contractor agreements, government and state documentation, LLC formation, insurance coordination and regulatory compliance.
Prospecting buyers and sellers, MLS research, listing presentations and reports, and follow-up with leads.
Content creation in Canva, account management, engagement moderation and content strategy that attracts leads.
Calendar and email ownership, scheduling, research, data entry and end-to-end administrative support.
Onboarded a new LLC as the first client managed under a formal management-company model, including the documentation, workflows and team handoffs that structure needs.
Researched and resolved conflicting county guidance on a publication requirement for an LLC, then documented the path so it is repeatable.
Supported a structured off-market acquisition approach focused on tax-delinquent and distressed properties, organizing the research and process behind it.
Coordinated applicant review, subsidy caseworker communication and internal handoffs so placement decisions were made with complete information.
Coordinated a client selling one property while buying another, keeping two timelines, two sets of parties and the photographer and vendors aligned.
Researched the requirements for relocating a manpower agency between countries and explored an HR consultancy pivot for the owner.
Managed reservations for high-net-worth clients at luxury hotel brands, handled upgrades, celebrations and VIP requests with hotel partners, and kept every booking and follow-up organized in one system.
Coordinated a humanitarian donation for a special-education section at a local school, working directly with the class adviser on logistics.
Client names and figures are kept private. I am happy to share more detail and references on a call.
Google Workspace · Microsoft 365 · Slack · Zoom · Loom
ClickUp · Notion · Trello · Airtable · Forms Simplicity · LMS
Follow Up Boss · Salesforce · Calendly · Realtor.com · Zillow · Miami Realtors Board · Authorify
Xero · Wise Business · Stessa · LastPass · Indeed for Employer · Lowe's
Buildium · Stessa
Canva · Facebook Ads · Social media management
TravelWits · Virtuoso · FORA · Tripsuite · SION · Dubsado · Sabre Red Workspace · TravelMart
Select a card to turn it over and see the certificate.
Tell me a little about your business and what you need off your plate. I will get back to you to talk through how I can help.
